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Currency conversion fees related to payments

Privatbanka, a.s. informs the payer, before initiating a payment transaction in the provision of a currency conversion service in connection with a payment initiated directly online through a website (Internet banking) or mobile banking application, in a clear, neutral and understandable manner about estimated fees for currency conversion services.

Privatbanka, a.s. prior to the commencement of the payment transaction, notify the payer of the estimated total amount of the payment on behalf of the payer's account, including all transaction fees and all currency conversion fees. Privatbanka, a.s. it shall also notify the estimated amount to be sent to the beneficiary in the currency used by the beneficiary.

SEPA payments, standing orders and SEPA direct debits provided via Internet banking in accordance with the valid General Terms and Conditions of Privatbank, a.s., are charged in accordance with the valid List of Charges of Privatbank, a.s. free of charge, except for a current account Privatbanka Biznis Konto in EUR and CZK, for which the fee for SEPA payments, standing orders and SEPA direct debits is EUR 0.50 per payment.

Priority payments provided via Internet banking in accordance with the valid General Terms and Conditions of Privatbank, as are charged in accordance with the valid List of Charges of Privatbank, as. of $ 50 per payment + transaction fee for OUR (up to $ 12500 = $ 25 or from $ 12500 = $ 50).

Cross-border payments provided via Internet banking in accordance with the valid General Terms and Conditions of Privatbanka, a.s., are charged in accordance with the valid List of Charges of Privatbanka, a.s. 1% of the payment value, min. € 10, max. € 50 per payment + transaction fee for OUR (up to € 12500 = € 25 or € 12500 = € 50). If the amount of the payment is less than or equal to the minimum fee for its execution, the payment will be made in the case of a natural person payer for a fee equal to the amount of this payment.

The currently available exchange rate from the Privatbanky exchange rate list is used for the currency conversion rate.

Dear clients,

we would like to inform you that Privatbanka, a.s. has implemented the changes resulting from the Commission Delegated Regulation (EU) 2018/389 supplementing Directive (EU) 2015/2366 on payment services in the internal market (PSD2), which took effect on 14 September 2019. The PSD2 Directive extends the circle of providers of payment services by new entities, so called third parties (TPP), and stipulates the technical and security requirements applicable to the provision of online payment services (the strong customer authentication principle), the payer´s responsibility for unauthorized payments, and periods for filing and settlement of complaints. For more information, please, click on the following links:

Payment Services Directive 2 (PSD2) Information

End of the use of GRID cards within the Privatbanka Internet Banking

New authentication method for users with the passive access to the Internet Banking

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